Masala Darbaar

1. Acceptance of Terms

By accessing and using the Masala Darbaar website, making reservations, or dining at our restaurant, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all visitors, users, and others who access or use our services. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting on our website.

2. Reservation Policy

We accept reservations through our website, phone, and in-person. Our reservation policies are as follows:

• Reservations are subject to availability and are not confirmed until you receive a confirmation from us.
• We hold tables for 15 minutes past your reservation time. After this period, we may release your table to other guests.
• For groups of 8 or more, a 24-hour advance reservation is required.
• Special requests (e.g., dietary restrictions, anniversary celebrations) will be accommodated based on availability and should be mentioned at the time of reservation.
• We reserve the right to relocate your table within the restaurant if necessary for operational reasons.

3. Cancellation Policy

We understand that plans change. Our cancellation policy is designed to be fair to all our guests:

• For regular reservations (1-7 guests): Please cancel at least 2 hours before your reservation time.
• For large groups (8+ guests): 24-hour cancellation notice is required.
• For special event bookings and private dining: 48-hour cancellation notice is required. A deposit may be required for large events.
• Repeated no-shows may result in restrictions on future reservations.

4. Pricing & Payments

All prices listed on our menu are in Indian Rupees (₹) and are subject to applicable taxes and service charges:

We accept the following payment methods:

• Cash
• Credit/Debit Cards (Visa, MasterCard, American Express)
• UPI Payments (PhonePe, Google Pay, Paytm)
• Mobile Wallets

5. Customer Conduct

We strive to provide a pleasant dining experience for all our guests. To ensure this, we require that all customers:

1. Treat our staff and other guests with respect and courtesy
2. Refrain from behavior that may disturb other diners
3. Comply with all applicable laws and regulations
4. Do not bring outside food or beverages unless for medical reasons (with prior approval)
5. Follow any safety or health guidelines posted in the restaurant

We reserve the right to refuse service to anyone for inappropriate behavior, intoxication, or violation of these conduct guidelines.

6. Liability & Disclaimers

Our liability is limited as follows:

• We are not liable for any loss or damage to personal property brought into the restaurant.
• We make every effort to accommodate dietary restrictions and allergies, but cannot guarantee complete allergen-free preparation due to shared kitchen facilities.
• Consumption of alcohol is at your own responsibility. We reserve the right to refuse alcohol service to anyone appearing intoxicated.
• Children must be supervised by adults at all times while on the premises.

7. Intellectual Property

All content on the Masala Darbaar website and materials, including but not limited to:

• Logo, brand name, and trademarks
• Menu designs and descriptions
• Photography and visual content
• Website design and code

are the intellectual property of Masala Darbaar Restaurant and are protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Privacy & Data

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our services, you consent to:

• Collection of personal data necessary for reservations and service provision
• Use of cookies on our website as described in our Privacy Policy
• Receiving promotional communications (you may opt out at any time)

For complete details on how we handle your data, please refer to our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will make reasonable efforts to notify users of significant changes via:

• Website notifications
• Email to registered users
• Notices at the restaurant

It is your responsibility to review these terms periodically for any changes. Your continued use of our services following the posting of changes constitutes acceptance of those changes.

Last Updated: October 15, 2023